About
A team built for the homes we look after.
VelvetLatch was founded by Jacqueline Hess after years of watching second-home owners try to manage their properties through a patchwork of neighbors, handymen, and hope. She built the service she wished existed — one with structure, accountability, and a single point of contact who actually knows the home.
Today, VelvetLatch is a team and a system. Every visit is documented. Every vendor is vetted. Every client knows what is happening with their home, on a schedule they can count on.