Our Services
Our Services.
Choose the plan that fits how you use your home. Every membership includes the same standard of care — the difference is how often we visit and how much we handle when you arrive.
Watch
$395
per month- Bi-monthly walkthroughs
- Detailed photo documentation after every visit
- Vendor network access
- Two seasonal transitions per year
- Key holding and emergency contact
- Fire protection checks
- Holiday and peak-season availability
Watch & Welcome
$795
per monthEverything in Watch, plus:
- Weekly walkthroughs
- Unlimited arrival preparation
- Unlimited home closure
- Full concierge services
- Mail and package management
Arrival Preparation
- Heat/AC on and set to your temperature
- Water turned on
- Hot tub heated
- Fireplaces stocked or turned on
- Lighting set
- Cleaning completed before arrival
Home Closure
- Thermostat set to vacant temps
- Water off
- Gas appliances shut down
- Hot tub off
- Appliances confirmed off
- Trash removed
- Doors locked
- Cleaning coordinated
Concierge
- Grocery shopping and stocking
- Fresh flowers
- Local provisions (coffee, honey, seasonal items)
- Wine, beer, mixers
- Household products
- Restaurant reservations
- Activity and experience booking
- Spa reservations
- Transportation coordination
- Vehicle care for cars kept on property
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Estate
Custom
pricingFor estate properties, multi-home portfolios, and homes in Telluride and Mountain Village.
Everything in Watch & Welcome, plus:
- Twice-weekly walkthroughs
- Dedicated account manager
- Proactive maintenance planning
- Annual systems review
- Year-end property summary
- VelvetLatch arrival at every visit
- Transportation and vendor coordination included
Additional Plans & Services
Quick Watch
$395 / $495 one time
One-time property check with full photo report.
Available for Durango ($395) and Telluride ($495).
Also available as a property condition report for buyers and sellers.
Vendor Coordination
12% of invoice
We coordinate and manage local vendors on your behalf.
- Landscaping
- Snow removal.
- Fire mitigation
- House cleaning
- Construction and repair
- Plumbing
- HVAC
- Pest control
- Pool and hot tub care
- Catering
- Grocery shopping
Additional Services
| Service | Rate | Notes |
|---|---|---|
| Concierge (non-members) | $95/hour | - |
| Transportation | $100/event | - |
| Emergency Visit | $175 | - |
| On-Site Vendor Meeting | $85/hour | - |
| Holiday/Peak Surcharge | 25% on all services | Thanksgiving, Christmas, Spring Break, Telluride festival weeks |